Overview

ZippyAssist and Gimme share data in both directions, so your equipment list and your service work stay aligned across the two systems.

Equipment in Gimme flows into ZippyAssist and stays current. When a customer reports a problem, the request travels back the other way as a service request in Gimme, with the customer and equipment details already filled in.

Configuration happens on the Gimme side using your ZippyAssist API credentials. A few minutes, and the two systems are talking.

What you get with the Gimme integration

• Two-way sync between Gimme and ZippyAssist — set it up once, then leave it alone.

• Your Gimme equipment list imported into ZippyAssist and kept up to date automatically.

• Equipment changes in Gimme — including relocations — reflected in ZippyAssist without a manual re-import.

• Customer help requests raised as service requests in Gimme, populated and ready for your next available tech.

• Customer requests arrive already matched to the right item, location, and asset ID, so nobody starts with a lookup.

• Setup uses your ZippyAssist API credentials — no new system to learn, no change to how your team dispatches.