Zippy Voice Messages

When customers call, let Zippy pick up.

When customers call, let Zippy pick up.

Zippy Voice answers every call to your ZippyAssist number, around the clock. It listens for the details that matter, works out who's calling and which machine they're standing at, and turns the call into a message on your dashboard — waiting for you, instead of interrupting you.

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30 days free. Cancel anytime.

Trusted by 100+ Businesses / 200K+ Assets

Trusted by 100+ Businesses / 200K+ Assets

Watch How It Works

Watch how Zippy Voice takes your calls.

Watch our short introduction video to see how Zippy's Voice Messages can answer your inbound customer support calls for you.

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Life Before vs After Zippy Voice

From scattered calls to accountable action

Zippy Voice turns every support call into a clear, captured workflow — answered, matched, summarised, and ready for the next step.

Before

Fragmented

Before

Fragmented

With Zippy Voice

Orgainzed

With Zippy Voice

Orgainzed

Calls land wherever you are — the truck, the dinner table, Sunday night

Calls land wherever you are — the truck, the dinner table, Sunday night

Every call answered on the spot, day or night

Every call answered on the spot, day or night

A voicemail here, a note on a pad, a text to someone's cell

A voicemail here, a note on a pad, a text to someone's cell

One record per call, all of them in one place

One record per call, all of them in one place

The machine never gets identified, or gets lost in the retelling

The machine never gets identified, or gets lost in the retelling

The customer and the equipment already matched to the message

The customer and the equipment already matched to the message

Someone has to listen to the whole thing to find out what it's about

Someone has to listen to the whole thing to find out what it's about

Transcribed and summarised — you read it in seconds

Transcribed and summarised — you read it in seconds

No sense of who picked it up or what happened next

No sense of who picked it up or what happened next

Assign it, action it, or raise a help request or refund from the same screen

Assign it, action it, or raise a help request or refund from the same screen

Something slips, and you hear about it from the account

Something slips, and you hear about it from the account

Nothing sits waiting to be noticed

Nothing sits waiting to be noticed

Zippy Voice turns calls from loose stories into structured information you can immediately work on.

Set it up the way you already work.

No two operators run their phones the same way, so nothing here is fixed. Setup and configure Zippy Voice to work the way you work.

Three ways to handle a call

Forward it to a number you nominate, answer it and take the message, or point the caller to text instead. Use different setups for daytime and after-hours.

Three ways to handle a call

Forward it to a number you nominate, answer it and take the message, or point the caller to text instead. Use different setups for daytime and after-hours.

Your hours, your rules

Two setups, switched on a schedule you choose. Send calls through to the office during the day, let Zippy take them overnight and at weekends — or leave it on around the clock.

Your hours, your rules

Two setups, switched on a schedule you choose. Send calls through to the office during the day, let Zippy take them overnight and at weekends — or leave it on around the clock.

Your greeting, your voice

Write it or record it, and choose how it sounds. Make it sound like your company answering — not a call center.

Your greeting, your voice

Write it or record it, and choose how it sounds. Make it sound like your company answering — not a call center.

Do operators miss getting phone calls?

No, because they can continue to focus on what they're doing without anything getting missed. Everything lands in Zippy — they just have better control over when to deal with it. Prioritize the urgent stuff, while the less urgent can fit into your normal workflow.

"Half the time, it's just me and one other person in the office. [Before Zippy,] the phones never stopped ringing. Trying to juggle service calls and other tasks — it was a constant battle."

Abby

Operations Manager

"As big as our company has gotten, the need to answer calls have been reduced to almost nothing. We don't get a ton of inbound calls these days, and when we do, Zippy's helping us handle it."

Jon Corto

Co-founder